Privacy policy

by Fakolith Chemical Systems

Privacy policy

Privacy policy

Fakolith Chemical Systems (hereinafter Fakolith) informs you that its business is oriented to professionals (B2B), that is why our products are sold to professionals and industries, also through official distributors and companies that apply paints and coatings.

How do we treat the confidentiality and privacy of your data?

Fakolith guarantees the confidentiality of personal data provided by users, or that may be obtained through browsing our websites, and its treatment in accordance with current legislation on the protection of personal data, in particular with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016. Fakolith has adopted adequate technical and organizational security measures for the protection of legally established personal data. All these data are treated with absolute confidentiality.

Who should be addressed for the treatment of their data?

The person responsible for the treatment is FAKOLITH Chemical Systems, S.L.U., with address at Polígono Industrial Baix-Ebre 61-D, 43500 Tortosa (Tarragona) CIF: B43967579.

Our contact numbers are: + (34) 977 454 000 and 660 450 070 and our Data Protection Manager is Antonio Francés, who can be reached by writing to redsocial@fakolith.com, for as much as he needs in this matter.

Fakolith Chemical Systems is registered in the mercantile register of Tarragona, in volume 2466 of Societies, folio 2015 sheet no. T-39702, inscription 1ª.

What rights do you have about your data?

Likewise, users are informed of the possibility of exercising their rights

• Access
• Rectification
• Suppression
• Data portability
• Right to limit or oppose the processing of your data, and to withdraw the consent given, at any time, by writing to the indicated email redsocial@fakolith.com, after proof of identity, without prejudice to the possibility of doing so, through the contact telephone numbers indicated above.

Queries via web form

Sometimes through our websites and social media are final consumers who are also interested in our products and make technical or price questions directly to Fakolith as manufacturers. For this purpose we will only need the necessary contact information to be able to attend exclusively to the queries that you send us through our contact form, nothing more. In those cases in which the user requests information about our products, it will be necessary to collect the corresponding personal / professional data in order to inform you of your request. Except in the fields where it is indicated otherwise, the answers to the questions on personal data are voluntary, without the lack of answer implies a decrease in the quality or quantity of the corresponding services.

How is the subscription to our newsletter managed?

If you decide to subscribe to our technical newsletter, both for professionals and for public interested in our technical news in general, only the data marked as such will be necessary in our contact form, the rest are optional to be able to better segment the information that we can send you.

We use the MailChimp software to manage the subscription and sending of the newsletter. At the bottom of each newsletter you will always have the option to unsubscribe, with a simple click. If there is a mistake or error, please let us know through the above mentioned contact and email data.

We promise not to be heavy, or fill your mailbox every day if you subscribe, our newsletter are more technical than commercial, and do not include sticky offers, remember that our business is B2B.

How long will we keep your personal information?

We will only keep your personal / professional data while the purpose for which they have been collected is maintained, keeping blocked those data that may be necessary during the legally established periods to be able to attend any question related to their treatment.

What are our online communication channels?

Fakolith has the following online communication channels:

• Websites: www.fakolith.es, www.fakolith.com, www.pinturaalimentaria.es and www.foodgradepaint.com
• Youtube Channel: www.youtube.com/fakolith
• Facebook: www.facebook.com/fakolith.es
• LinkedIn: www.linkedin.com/company/fakolith-chemical-systems/

Which data do we obtain through cookies and how do we treat them?

Prior to the use of our websites you will be informed of our cookies policy. Cookies are necessary for the proper functioning of our websites. We use them to try to improve your user experience, collect statistics to optimize the functionality of our websites and provide information adapted to your browsing habits. The cookies that can be used are only associated with the browser of a specific computer (an anonymous user), and do not provide the user's name and surname. We will not chase you with retargeting. For more information visit our cookies policy.

Which data do we share with third parties, and only if necessary?

Fakolith can share personal / professional data with service providers whose activity is necessary to comply with our paint sales service and technical advice, the most usual being necessary for transportation companies to proceed with the requested shipment of merchandise or documentation.


FAKOLITH CHEMICAL SYSTEMS – May 2018